My Petite Box is a monthly box subscription based in Calgary.
Each month, you’ll get to discover one local business with a trendy surprise of hand selected products.
More information is available on the How it works page.
Sure! Head to Give as a Gift to receive one box without any renewal!
Please do! My Petite Box is a nice way to treat a friend or a family member!
During checkout, simply enter the recipient's information.
All My Petite Box sales are final. If you don’t like the products, you could make a friend or family member a nice surprise!
If there is an error in your shipment, or an item in the box arrives damaged, please let us know and we will be happy to take care of it!
All boxes are shipped between the 5th and the 8th of each month.
The time to have it delivered depends on your location but it should be delivered before the 20th of the month.
Shipping is not included but it is a flat shipping rates to you.
Shipping in Alberta is $10 and anywhere else in Canada is $15.
It's super easy to create an account on My Petite Box.
You just need to enter your name, email address, create a password and you're good to go!
Go to My Account, scroll down to access the Change Password section. Enter your old password, your new one, confirm it and you're done!
Well that's frustrating, isn't it? Are you using the email address you used to create your My Petite Box account? Please check carefully.
If you cannot find a solution, contact us!
No worries, you can easily reset your password!
You just have to access to the "Forgot your password" link on the Login page. Once you're there follow the steps to restore your password.
When placing your order, you are creating a subscription. All our subscriptions are billed on the 21st.
Your subscription will auto-renew each month.
The payment will be processed using the credit card entered at the time of the subscription on the 21st of each month.
You’ll get your box around the 15th of the next month.
The longer you subscribe, the best price you'll get per month. You will not be able to cancel your plan before the end of your commitment.
To thank you for your support, you'll keep your monthly preferential price as long as you keep your subscription active (yes, it could be for life!)
The first box you’ll get depends on your subscription date.
You have until the 20th of each month to subscribe to get the box of the following month.
For example: You subscribed on April 10th, we'll proceed with the payment on April 21st and you’ll receive your first box in May. If you subscribed on April 25th, we'll proceed with the payment for the first time on May 21st and you’ll receive your first box in June.
You can cancel your month to month subscription by accessing your subscription details in your order history.
If you chose a 3 or 6 month minimum subscription, you’ll be able to do so only at the end of your commitment.
If you chose the 1 month minimum subscription, you can cancel anytime. Please note that if you cancel before the first billing cycle (on the 21st of each month), you will not receive any box.
If you’ve already been billed for the next month’s box, your cancellation will take effect in the next billing cycle.
If you chose a 3 or 6 month minimum subscription, you won’t be able to cancel before the end of your commitment.
What a great idea to surprise your friend or family member!
We have a few different types of subscriptions that can be gifted: a month, 3 months or 6 months.
Payment will be taken in full when you subscribe.
The first box sent will depend on the purchase date. You have until the 20th of each month to purchase for the following month.
For example: You create your order on April 10th, your loved one will receive her first box in May. If you subscribed on April 25th then your loved one will receive her first box in June.
We accept all types of credit and debit cards (as long as you can use it online). Visa, MasterCard, American Express, you name it!
We made it easy for you… Simply sign in and go to “My Account” and “Billing information”.
For monthly subscription (with or without commitment) your card will be charged on the 21st of each month. For gift packages (1, 3 or 6 months), your card will be charged at the time of the purchase for the full amount.
If you chose a subscription (with or without commitment) your card will be charged on the next 21st of the month. If today is May 1st, you’ll be charged on May 21st and you’ll receive your first box in June. If today is May 25th, you’ll be charged for the first time on June 21st and you’ll receive your first box in July.
If you chose a gift package for a specific duration (1, 3 or 6 months), your card will be charged today for the full amount (package+shipping).
Don’t panic, this email is to let you know we couldn’t charge your card this month. Maybe there is a problem with your card.
Contact us and we’ll be happy to help you fix it!
Once My Petite Box is shipped, you’ll get the tracking number sent by email.
You can also check the status of your shipment via your account in “My orders”.
Don’t panic! You can update your delivery address in your account.
You can also contact us to make sure the update is done before we ship your box!
My Petite Box is only available in Canada for now.
Let us know where you want to have it delivered and we'll work on it!
We are sorry to hear that! Please contact us and we’ll fix the issue right away.
You will receive an email to notify you when your box is ready for pick-up.
Please note that we offer the pick-up option in Calgary only.
The location is in the SW in Rosscarrock or Palliser depending on the month.
The exact address, days and times will be shared by email each month.